Do you have any questions?
FAQs - General
Even though we do our best to keep our colours on our website as true as possible, each computer screen has its own individual setting, so there can be differences in colour. If you have a doubt about the colour of a product, please do not hesitate to contact our Customer Service team.
MiniTAQ clothing are really easy to care for. You can machine wash them at delicate settings and temperature should be roughly on 30℃ , Also you may tumble dry low or line dry naturally for the best results. Moreover, to maintain our garments’ integrity, wash with similar colours and avoid washing with towels and other rougher items.
For your convenience, size chart is provided with each article, which is among each product images.
It is most important point which parents usually do not consider while buying.
Baby measurements are different to each individual baby, some might be thin, some might be chubby and some tall or may be short.
So, before buying the item, its better to measure baby size physically against the size chart provided on website.
Moreover, its better to have a little bigger size, as the babies grow faster.
But if you have any questions about a particular product you can message our Customer Service on email@example.com.
Our sizes follow the European Standards and are roughly based on the total length of the baby in cm. Of course, every baby is different and therefore the size can differ to each individual baby. If you would like to relate the sizes to age groups, you can roughly follow the sizing below:
50-56cm = 0-3 months
62-68cm = 3-6 months
74-80cm = 6-12 months
86-92cm = 12-24 months
FAQs - Checkout & Payments
To ensure timely and efficient delivery of high-value orders, we require an advance payment of Rs. 300 for orders above Rs. 12,000/-. This policy is aimed at preventing any losses that may occur due to cancellations or unavailability of customers upon delivery.
We apologize for any inconvenience caused by this policy, but we assure you that it is necessary for maintaining a healthy business model and providing the best service to our customers.
Thank you for your understanding and cooperation.
Your order is dispatched within 1 working day. You should receive the shipment within 2-3 working days of item dispatched.If for some reason it gets delayed, please notify our staff.
Yes, We do accept exchanges and returns.
However, Terms and Conditions applies.
- 1- Exchanges are accepted within 7 days of delivery, however, returns are only accepted within 2 days of delivery of an Item.
- 2- The item should not be damaged. All tags and packaging should be intact. (Our trained staff carefully checks the item before sending it to customers).
- 3- Sizes can only be exchanged or returned. on customers expense. (We have provide the size guide and mentioned it).
For more information please refer to our refund and exchange policies.